Welcome to Claim Core
Claim Core is a claims management platform built for third-party logistics (3PL) operators. It gives your team a structured, evidence-backed process for receiving, investigating, and resolving brand claims.
What Claim Core does
Most 3PLs manage claims through email threads and spreadsheets. Claim Core replaces that with a purpose-built portal where:
- • Brand customers raise claims through their own dedicated portal
- • Your 3PL team investigates with WMS-backed evidence surfaced automatically
- • Decisions are recorded with a full audit trail
- • Brands are notified at every stage
Two sides of Claim Core
3PL Operations Portal
Your internal workspace. Review claims, surface evidence, make decisions, manage automation rules and scheduled reports.
3PL guide →Brand Portal
A clean, professional portal your brand customers use to raise claims, upload evidence, and track resolution progress.
Brand guide →Quick start
- 1 Sign up and create your organisation
- 2 Add your first brand and invite your team
- 3 Connect your WMS via Settings → Integrations
- 4 Invite your brand users - they get portal access immediately