Claim Core
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Integrations

Connect Claim Core to your WMS to surface evidence automatically when claims come in.

Available integrations

Helm WMS Available now v3.6 + v7

Full integration with both Helm versions. Installed as a marketplace app - once connected, Claim Core can:

  • Live-search orders by reference, customer name, postcode, or tracking on the claim form
  • Auto-fill claim line items (SKU, description, qty, unit value) from the order's contents
  • Surface customer info, shipping address, tracking, and pack-station video on the claim detail page
  • Show prior claims for the same order and customer claim history
  • Ingest dispatch events via webhook for instant SLA timer start

See the integration reference for setup instructions.

Linnworks

Coming soon

Mintsoft

Coming soon

Deposco

Coming soon

Brightpearl

Coming soon

ShipHero

Coming soon

How to connect

  1. 1Go to Settings → Integrations (Organisation Admin only)
  2. 2Select your WMS provider and enter your API credentials
  3. 3Copy the webhook URL shown and add it to your WMS dispatch notification settings
  4. 4Test the connection - Claim Core will confirm it can reach your WMS

Don't see your WMS?

Contact us at integrations@claimcore.co.uk. Enterprise customers can request custom integrations.